Davannas.com Policies

Privacy Policy

At Davanna's, we respect the trust and confidence our customers place with us. Since opening we have nurtured this special relationship and strove to deliver the best value and customer service in the business. With this interest in mind, we collect information to help improve your shopping experience and communicate to you new products, contests, and promotions. Our customers are important to us so we have a strict 'Privacy Policy' that governs the protection and use of their personal information.

What information do we collect?

We collect information from the basic communications and transactions in the store. Information may be given to us for future correspondence, or we may gather it from store sales transactions, repair service requests, special order requests, warranties, email or written communication, credit application forms, insurance estimate requests, and contest entries. We collect information such as names, addresses, phone numbers, email addresses, and transaction history.

How do we protect your information?

We are committed to the protection and confidentiality of our customer's information. Access to customer information, paper or electronic, is limited to only those that are on a business need to know basis. We enforce strict policies to the use and protection of that information while under their supervision. We ensure that any third parties that may have limited access to your information, like mail vendors, follow similar security and privacy policies. We do not sell, rent, or lend customer information to any individual, company, or organization. The privacy policies of our company and our third party partners conform and go beyond the Canadian federal legislation in the Personal Information Protection and Electronic Documents Act.

How we may use your information?

The majority of the collection and use of your personal information is to offer complete and accurate servicing for warranties, special orders, or repair services. Occasionally, we may contact our customers to inform them of up-and-coming promotions or contests. We may also contact our customers from time to time to ensure they received the high quality of products and services that they have come to expect at Davanna's. We attempt to limit these communications to subjects that may interest and benefit each individual customer.

How to contact us?

If you would like to contact us about our Privacy Policy or make changes or be removed from our customer file please contact our Privacy Policy Officer with your full name and phone number and your corresponding request. Requests may take four weeks to be processed.

Contact us by email at info@davannas.com or by telephone at (709) 739-5073 Thank you for your interest and valued trust. We look forward to being of service in the future.

Copyright Information

The documentation and other materials contained on this website are owned and copyrighted by Davanna's. Copyright © 2008 Davanna's, St. John's, NL A1B 1W3 Canada. All rights reserved.

You are licensed to download and copy documentation and other materials from this website provided you agree to the following terms and conditions:

• You may use the materials for informational, non-commercial purposes only;
• You may not alter or modify the materials in any way;
• You may distribute copies of the documentation available at this website only to customers and potential customers of Davanna's products. However, you may not charge them for such use. Any other distribution to third parties is prohibited unless you obtain the prior written consent of Davanna's;
• You may not use the materials in any way that may be adverse to Davanna's interests.

If you have questions or concerns about any collection, use or disclosure of personal information by Davanna's, or would like to request for access to your own personal information please Contact Us.